Expressing Gratitude: How Healthcare Leaders Can Use Emotional Intelligence to Effectively “Say Thanks!”

In healthcare, conveying genuine gratitude for staff contributions can have a transformative impact on morale, engagement, and overall workplace culture. By leveraging emotional intelligence (EI), leaders can tailor their expressions of appreciation to align with each individual’s unique personality, making their “thank you” more meaningful. Applying EI principles allows healthcare leaders to go beyond simple recognition and connect with their teams in true and personalized ways.

The Little Leader that Could

Mindset is a critical component to effective leadership, and having the right outlook can make managing the changes in healthcare less difficult. A positive attitude promotes accountability, improves communication, and helps to set realistic expectations, both for the team and the leader. The business of healthcare is unpredictable, with new mountains to climb at every turn.

The Productivity Party – Part One!

During the summer months, there is a lot to celebrate. Whether the gathering is to recognize an achievement, a milestone, or simply to share a bit of comradery, parties, like productivity, bring people together. This year, while you are toasting a birthday, the great weather, or just spending time with family and friends, consider serving up one of the ALTIUS team’s productivity-approved cocktails/mocktails! Margarita Refreshing and bold, this zesty party staple has a long history, likely dating back to the 1930s, when there were no bottled mixes or blenders.

Working to the Top of Your Title

In healthcare, successful leadership is both independent and collaborative. Effective leaders understand the importance of their unique role, but rely on the input and contributions of others to truly excel. Knowing the responsibilities associated with a specific management title or position distinguishes workload distribution and controls expectations.

Productivity Checklist

This time of year, checklists help manage the back-to-school madness. They provide structure and direction on preparing for the coming year, especially while parents and students alike are still preoccupied with maximizing the waning days of summer. Checklists are also effective in other areas – they transcend in application and detail the elements required and/or steps to be taken in order to reach a goal.

Productivity and Forecasting

Demand in healthcare, by nature, can be hard to predict. A fundamental part of care delivery is being prepared for the unexpected, whether that be the effects of a natural disaster, large-scale safety event, or global pandemic. However, that does not mean that daily staffing patterns and annual budgets should be buffered to accommodate the “what-ifs.

Productivity: A Love/Hate Relationship

Love is in the air, and in healthcare, change is always on the horizon. A focus on productivity and workforce optimization may be part of your organization’s 2021 initiatives, but you may be personally struggling with getting behind the proposed strategies. You are not alone – many industry leaders and professionals have a love/hate relationship with performance improvement.

Management Scare Tactics that Backfire

Many healthcare leaders adopt a "tough love" approach when managing employee performance and expectations. This method may work well for some staff members, but not all will embrace the negativity it can create. Understanding your team and the styles they respond positively to is critical in realizing continued operational success and employee satisfaction.

How do you know how many FTEs you need?

With personnel expense making up more than half of the total operating cost of most hospitals and health systems, it essential to understand how many FTEs your organization truly needs to run efficiently. A Full-Time Equivalent, or FTE, is the sum of all worked or paid hours divided by the total hours in a pay period. For most organizations, that’s 80 hours per pay period or 2080 hours per year.

Why use consultants?

As the saying goes, “asking for help doesn’t mean that you are weak, it means that you are wise.” Recognizing your organization’s strengths and knowing when an outside perspective is needed to drive greater levels of performance is the forward-thinking attitude that successful healthcare leaders embody. While sourcing the support of a consulting team isn’t always the most “popular” approach, it can be the most effective.