As the saying goes, “asking for help doesn’t mean that you are weak, it means that you are wise.” Recognizing your organization’s strengths and knowing when an outside perspective is needed to drive greater levels of performance is the forward-thinking attitude that successful healthcare leaders embody. While sourcing the support of a consulting team isn’t always the most “popular” approach, it can be the most effective.
Managing labor has become a delicate balancing act between providing the right level of staff and keeping expenses down. Implementing a meaningful staffing model while maintaining the unique values, beliefs, and overall culture of the organization should be a hospital's primary focus to ensure sustainability. Productivity, however, is a concept that is not fully understood within the healthcare industry.
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According to a recent article, the turnover rate in the healthcare industry has increased by 5%, across all job categories, over the last decade, with the average hospital turning over 85.2% of its workforce since 2013 (1). These stats are staggering, considering how time-consuming and costly recruitment efforts can be, especially given the ever-shrinking candidate pool that currently exists.
We are all familiar with the term “death by meeting.” It refers to the seemingly endless cycle of leaders having meetings to prepare for other meetings during which strategies are discussed that require more meetings to implement! It’s exhausting to say, let alone live. Instead of having a positive impact on operations, it has quite the opposite effect.
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As the world prepares to bid 2019 farewell and embrace the next decade with the start of 2020, people everywhere are spending their time making New Year’s resolutions as they celebrate the holidays and wait for the ball to drop from Time’s Square. Sadly, as we all know too well, those self-promises and good intentions only tend to last weeks, days or even hours before they are abandoned or forgotten. The problem, or loophole that lets so many people off the proverbial hook, lies in how a resolution is actually defined.
It’s a condition of information over-load fueled by the strong desire for more knowledge and more data, which is easily satisfied by the touch of a button or the swipe of a finger thanks to today’s technology. Healthcare leaders require greater amounts of evidence to drive their decision-making processes. While it is essential to thoroughly evaluate operations and draw informed conclusions, is this enhanced analytical mindset and strong reliance on data becoming more detrimental than beneficial? Here are three quick tips to make sure that you are not becoming afflicted: First, it is important to make sure you are mining the right data! With access to so much, it is easy to get bogged down and confused by all of the material available.
What does it mean to manage productivity? In the third and final installment of our video series on productivity, ALTIUS CEO Stephanie Dorwart discusses the key steps to implementing a successful productivity system and establishing a culture of accountability within an organization. Benchmarking a facility and comparing its performance to that of like hospitals or health systems is the first phase. The next component is using the information gathered to identify opportunities for improvement and establish realistic goals for change.
Why manage productivity? In the second segment of our video series spotlight on productivity, ALTIUS CEO Stephanie Dorwart explores the motivating factors behind controlling costs and establishing appropriate staffing levels through performance improvement strategies. Reinvestment back into the organization and its employees along with better service to the community are detailed among the top priorities. Watch now and let ALTIUS help elevate the application of productivity management in your hospital or health system! .