Demand in healthcare, by nature, can be hard to predict. A fundamental part of care delivery is being prepared for the unexpected, whether that be the effects of a natural disaster, large-scale safety event, or global pandemic. However, that does not mean that daily staffing patterns and annual budgets should be buffered to accommodate the “what-ifs.
In these trying and unstable times, one thing has been evident; people have the innate ability to rise to a challenge with #positivity and professionalism. More than ever, it is critical that #healthcare leaders recognize the contributions and sacrifices their staff are making to ensure the health of the communities they live in and the prosperity of the organizations they serve. The ALTIUS team focuses on educating and elevating our clients, encouraging them to support each other by celebrating their #successes.
At ATLIUS, we stress the importance of having the right person, in the right place, performing the right task, for the right clinical outcome. This approach is then ultimately supported by having the right productivity target in place. The question is, how do you determine each departmental target so that it results in the highest level of efficiency and the best overall outcomes? While there are various ways to establish productivity targets, we have seen the strongest performers follow our primary approach to target setting: varying targets by department.
Many healthcare leaders adopt a "tough love" approach when managing employee performance and expectations. This method may work well for some staff members, but not all will embrace the negativity it can create. Understanding your team and the styles they respond positively to is critical in realizing continued operational success and employee satisfaction.
According to a recent article, the turnover rate in the healthcare industry has increased by 5% across all job categories over the last decade. With the impacts of the COVID-19 pandemic on the operations of hospitals and health systems, it is safe to assume that these rates will continue to rise. Considering how time-consuming and costly recruitment efforts can be, especially given the ever-shrinking candidate pool that presently exists, it is critical that healthcare leaders appropriately manage the employees that they do have.
Managing labor has become a delicate balancing act between providing the right level of staff and keeping expenses down. Implementing a meaningful staffing model while maintaining the unique values, beliefs, and overall culture of the organization should be a hospital's primary focus to ensure sustainability. Productivity, however, is a concept that is not fully understood within the healthcare industry.
We are all familiar with the term “death by meeting.” It refers to the seemingly endless cycle of leaders having meetings to prepare for other meetings during which strategies are discussed that require more meetings to implement! It’s exhausting to say, let alone live. Instead of having a positive impact on operations, it has quite the opposite effect.
Many healthcare leaders adopt a "tough love" approach when it comes to managing employee performance and expectations. This method may work well for some staff members, but not all will embrace the negativity it can create. Understanding your team and the styles they respond positively to is critical in realizing continued operational success and employee satisfaction.