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Author: Stephanie Dorwart

Are patients being ‘taken for a ride?’

The evolution of healthcare continues and now it’s patient transportation that is being given a spin! With the introduction of Uber Health and Lyft for Healthcare, hospitals are using available technology to change both the ride as well as the destination.

How do you know how many FTEs you need?

With personnel expense making up more than half of the total operating expense of most hospitals and health systems, understanding how many FTEs your organization actually needs to run efficiently is a priority. A Full-Time Equivalent, or FTE, is the sum of all worked or paid hours divided by the total hours in a pay…
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The Thanksgiving Holiday Offers a Time to Reflect and Give Thanks

This Thanksgiving, let’s give thanks and recognize the individuals that touch our lives daily through our local hospitals and healthcare systems.

Season of Change

Fall is a season of change; changing leaves, changing temperatures, and lately the change of all regular-flavored food/drinks to some variation of pumpkin! As we enjoy the beautiful foliage or our first pumpkin-spice latte, we should think about the importance of another type of change: change management. The healthcare industry is constantly undergoing significant change due…
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Beyond the Budget

Successful budgets should not just exist in a galaxy far, far away or once upon a time! Budget numbers are only meaningful if they can be achieved and maintained. As organizations draft and finalize the budgets for the 2019 fiscal year, it is important that the focus not just be on fixed, annual numbers, but on flexible, volume-based staffing goals as well. This will ensure alignment with performance improvement strategies and real-time control over labor costs.

Drive Beyond Mediocrity

Mediocrity is never a goal. No one ever aspires to be ordinary nor does any business strive to be average. Yet it is often the case as it becomes harder and harder to stand out and separate oneself from the ever-growing pack. In healthcare, there are certain standards that must be met in order to…
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Productivity Management Should Not Be a Yo-Yo Diet for Healthcare Organizations

In today’s environment, it is safe to say that the majority of people would agree that personal health and fitness are key elements to living a long and happy life. However, for a large portion of the population, clean-eating and frequent exercise are not part of their current routine. In an effort to “battle the…
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Workforce Optimization: Best Practice Strategies for Success

What does “Best Practice” mean in the healthcare environment? Just as in any other field, “Best Practice” is the commitment to using all the knowledge, processes, data and technology at one’s disposal to ensure success. However, let’s take that one step further and note that this success must be realized in the most efficient manner possible in…
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Management’s Role in Improving Quality and Producing Safer Outcomes in Healthcare

With today’s advanced technologies, healthcare providers have saved more lives than ever thought possible. Miracles are happening every day. State-of-the-art equipment currently available certainly plays a role, but these miracles are due mainly to the outstanding teams of medical professionals who utilize these resources to make improved healthcare outcomes a reality. The outcome is the…
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