It is hard to believe, but 2021 has proven to be as difficult a year, if not more so, than 2020 for the healthcare industry. Not only did hospitals and health systems have to work through steep financial and operational recovery strategies to try and equalize the effects of the pandemic, but they had to address further staffing/resource shortages, the impacts of natural disasters, increased labor costs, and prioritize employee emotional well-being all while continuing to manage new COVID surges. That is enough to make any leader skeptical of what 2022 will bring.
Author: Stephanie Dorwart
Productivity Checklist
This time of year, checklists help manage the back-to-school madness. They provide structure and direction on preparing for the coming year, especially while parents and students alike are still preoccupied with maximizing the waning days of summer. Checklists are also effective in other areas – they transcend in application and detail the elements required and/or steps to be taken in order to reach a goal.
Should I Stay or Should I Go?
This is a question that many Americans have been asking themselves since the onset of the COVID-19 pandemic; is it better to stay home and visit with a doctor via a telehealth appointment, or is it worth it to venture into the office for a face-to-face visit? Born of necessity, the rapid expansion of the telehealth platform and its increasing popularity over the last 18 months have revolutionized the way that patients are receiving care. Telehealth appears to be one of the positive and lasting impacts of this mass-scale health crisis, widely adopted by providers as a commonplace treatment option. Though an in-person follow-up visit may eventually be required for some specialties, virtual visits have proven to provide the same level and quality of care as their in-person counterparts.
Pizza for Everyone!
Staffing shortages have been plaguing the healthcare industry for years and were even further exacerbated by the impacts of COVID-19 on hospital operations. Not only were organizations scrambling to recruit and retain skilled nurses, but they also found themselves facing critical gaps in their Respiratory Therapy and Laboratory staff as well. To address the issue and secure the resources needed to effectively and safely provide care, hospitals and health systems began offering enticing, and in some cases exorbitant, sign-on bonuses.
Productivity and Forecasting
Demand in healthcare, by nature, can be hard to predict. A fundamental part of care delivery is being prepared for the unexpected, whether that be the effects of a natural disaster, large-scale safety event, or global pandemic. However, that does not mean that daily staffing patterns and annual budgets should be buffered to accommodate the “what-ifs.
The Productivity Life Cycle
Spring has sprung! This is the season of rebirth and reinvention. While some organizations are beginning their new fiscal year, others may be reviewing their Q1 performance or gearing up to start their budget process. Regardless of what category your hospital or health system falls into, it is essential to remember the impact productivity has on sustained improvement and continued fiscal strength.
Productivity: It’s Not About Luck!
You don’t need a leprechaun or the “luck of the Irish” to reap the benefits of a productivity management system. Healthcare organizations across the country are managing their COVID-19 recovery through productivity by appropriately aligning their resources with rebounding patient volumes and current community needs. Productivity initiatives promote high-quality care, cost reduction, patient/employee satisfaction, and sustainability.
Productivity: A Love/Hate Relationship
Love is in the air, and in healthcare, change is always on the horizon. A focus on productivity and workforce optimization may be part of your organization’s 2021 initiatives, but you may be personally struggling with getting behind the proposed strategies. You are not alone – many industry leaders and professionals have a love/hate relationship with performance improvement.
New Year, New You: 5 Ways to Improve Your Organization in 2021
As we bid good riddance to the stress and uncertainty of 2020, it is safe to say that everyone is excited to begin the new year. However, the challenges of last year have helped to guide growth, both personal and professional. That is why it is more important than ever to use the start of 2021 as a time for reflection and evaluation, determining how to further improve upon a foundation forged in the chaos of the pandemic.
A Special Thank You from our CEO
Thanksgiving has always been one of my favorite holidays. Although I like to practice daily gratitude, gathering around the table once a year to share my blessings with friends and family holds special meaning to me. This year, as I prepare for a holiday impacted by the COVID-19 pandemic, I find myself even more grateful for the relationships and people that influence my life.